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Frequently Questions

What are the available cash methods?

All orders are prepaid. You need to make an online payment in order to get your medicine. We accept payments via Paypal and credit card. Once the payment is done your order will be dispatched.

When will I get my medicine(s)?

Because of the COVID-19 pandemic situation, the delivery might get delayed. Normally you can get your medicine in less than a week. Apart from that, if there is a problem with the delivery or it takes more days than usual then we let you know in advance.

I want to cancel my order?

There could be many reasons for cancellation, for instance, you got your medicine from somewhere else, you accidentally placed wrong medicine, etc. The cancellation process is quite easy. Call our support (+1) 906-661-3500 or mail us your cancellation request expressmailpharmacy@gmail.com.

Is there any discount when I order in bulk?

Yes, you will be entitled to get a 30% discount on bulk purchases. To avail of the discount, you don’t have to stick with bulk purchases. You can check out the site regularly to grab any instant discount offer.

How do I know the status of my package?

As soon your order is confirmed we will send you a tracking ID that you need to enter in the respective website and track your order.

Do I need a prescription?

No, you don’t need any prescription to buy your medicine from hedwellpharma.com though we strongly recommend you to have your prescription in your hand just to ensure that you will not put yourself or your loved ones into any critical health condition.